COVID-19

Please refer to this page for any information about changes in our business practices due to the ongoing COVID-19 pandemic. Stay safe!


As of Wednesday, July 1, 2020, until further notice, we will be offering the following:

  • In Store Shopping See guidelines below.
  • Call or email ordering If you want to order something but don't see it on our online store, call us at 616.531.6641 or email threadbenderinc@msn.com to place your order. We can then process your order with no contact if that is your preference!
  • Drop shipping directly from some suppliers Baah YarnBerroco, and Universal Yarn are offering all their products to consumers. Just let us know what you would like - no minimums - and we will invoice you. Also, Knitting Fever & Euro Yarns is offering to drop ship full bags of yarn. They also have special kits available! Shipping charges apply.
  • Regular shipping from the store We are able to ship anywhere in the United States again. We will have someone in the store during the posted hours to process orders and will ship within 3 days of receiving your order. 
  • Bench Pickup We have that super cool bench outside our front door where we will put your order for no contact pickup. If you select this option at checkout, we will email or call you to figure out the best pickup time.
  • Delivery We will offer delivery of your order within 10 miles of zip code 49418 for a $4 charge. The delivery will be made within 3 days of receiving your order. We reserve the right to change the option to shipping if that is more suitable. Before we make this change, we will contact you to discuss.

 

Store Hours Through July 31, 2020

Mon ... closed
Tue ... 10-4
Wed ... 10-4
Thu ... 10-4
Fri ... 10-4
Sat ... 10-1
Sun ... closed
Hours are subject to change.
We are always closed Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day.
If you need any special hours before or after those listed, please send an email to threadbenderinc@msn.com, and we will work out a day and time that fits your schedule.
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SAFETY MEASURES FOR IN STORE SHOPPING
It's not fun, but it is necessary. Here are the current policies in place:
  • appointments are NOT required, but they are available...just call 616.531.6641 or email threadbenderinc@msn.com
  • we do have occupancy limits, so if we have to ask you to wait outside, we hope you understand -- but I don't anticipate this will be a problem often, if at all
  • masks are required while in the store (we have extras if you need one)
  • hand sanitizer is at the counter, and is required before shopping -- you may use it as many times as you like
  • if you are immuno-compromised or just feel uncomfortable in public places right now, we completely understand -- just send an email to threadbenderinc@msn.com and Becca will schedule time with you before or after posted hours for a day/time that works for you!
  • please maintain 6' of distance from anyone else in the store
  • frequently touched surfaces will be sanitized after each customer leaves -- this is not meant to offend anyone, so please don't take it personally ::hug::

    Please note we have employees who have higher risk factors than some. We also have a staff member who is a part of the hearing impaired community. You may be asked to lower your mask or write down your questions, as reading the lips of someone wearing a mask is impossible. To keep the area as safe as possible, we have installed a plexiglass sheet in front of the counter. We want to make these changes as easy on our staff and customers as possible. And by all means, if you are not feeling well or have recently been ill, please do not enter the store. We can work with you virtually through video, phone, and/or email.