Refund policy

Disclaimer: Colors may appear different on different monitors. We cannot guarantee that colors will look the same in person as on your monitor.

Return Policy: By completing this order, you are agreeing to our return policy.

If in its original condition, regularly priced yarn may be returned for store credit within 90 days of purchase.

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All special orders are a final sale.

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All discounted items are a final sale, with the exception of the logo bag discount.

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Consignment yarns such as Juicy Yarns and Squirrel Girl Yarns are final sales.

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All other items are final sales.

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Weaving and dyeing classes require cancellation 3 weeks prior to class for a refund to store credit. All other classes require 1 week cancellation for a refund to store credit. Late cancellations or no shows result in forfeiting the class fee paid.

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All special occasion workshops and events are final sales.

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NO CASH REFUNDS

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Return shipping is the responsibility of the purchaser, unless the merchandise is damaged. If the merchandise is damaged or defective in any way, please contact us for instructions on how to obtain a replacement.